Coaching & Mentoring Skills

for Managers & Leaders

There is a growing trend amongst successful organisations, that performance management is moving away from a once-a-year appraisal, towards on-going, coaching-based staff development. This new, flexible approach to management and leadership, allows companies to be much more agile in the way they react to changes in their business and in the economy in general. Coaching is one of the most powerful tools available today, for helping individuals to contribute more fully to the team, the organisation, and to their own personal development. A coach, whether that person be a "formal" coach, a team leader, a project manager or an HR professional, can be a real catalyst of business improvement.

In this interactive training programme, you'll learn all the techniques necessary to coach colleagues, direct reports, managers and customers, in the skills and behaviours you need to make your business successful. You'll learn what coaching and mentoring are (and what they aren't), and how to use a coaching style in many of the conversations you have on a daily basis. The training includes a solid coaching process, meaning that even those with little experience can apply what they've learned as soon as they return to the office. As well as solid theory, this course is full of practical opportunities to try out your new-found coaching skills in the safety of a training room, giving you the confidence to change your conversations for the better when you get back to "real life"!

Anyone who would like to have more impact on other people's performance, either through a formal leadership relationship, or a looser, informal coaching relationship.

Neil Shorney, Principal Training Consultant, has been coaching others since 2003. This experience ranges from coaching his own team members, to coaching others within the organisation, to coaching private clients face-to-face, but telephone and over Skype. From 2008-2014 he completed a comprehensive Business Skills qualification with the George Washington University School of Business, covering coaching, problem-solving, change management and comminication skills - all the areas vital for a professional coach.

Neil brings this knowledge and experience to you through this highly-practical training programme, which covers all the skills and techniques needed to get the best out of others through a collaborative coaching style.