Build your business skills with our practical articles
Knowledge Bites is creating a library of free content, to help business people around the world to grow their skills from the comfort of any desk - anywhere!
This is a continuing project for 2021 so please check back regularly for new content.
Coaching & mentoring
The key to being a successful coach in the workplace, is being able to ask the right questions. Here's a list of some of my favourites in the COURAGE™ framework, which can easily be applied to many other coaching methodologies.
Thriving in the virtual world
As you get into the world of online meetings, one of the first questions you’ll be asking yourself is “which platform should I use?”. With so many choice, it’s a question a lot of companies are struggling with, and we’re often asked for our opinion. So, here’s the Knowledge Bites guide to the different online meeting platforms available.
A BATNA is one of the pivotal concepts in any negotiation, and if you haven't got one, you're diminishing your chances of leaving a negotation with what you want from it.
Learning & development
Failure to fully assess training needs before implementing a training programme will lead to wasted training budget - people will attend training courses, then go back to their desks and do exactly the same as they were doing before, wasting all the training investment made. Learn how to do it properly in this how-to article.
In 1885, Hermann Ebbinghaus published his work, On Memory, where he shared his pioneering research on how we remember (and forget) things we've learnt. This has a huge impact on what tools are available to managers and coaches as they ensure maximum ROI from their training investment.
During 2020, training has been forced online by COVID-19, but in fact, there's been a gradual shift towards virtual training for a decade. Why? It's not just convenience and reduced venue & travel costs - if virtual training is done well, it can be better than face-to-face. Why? Read on...